Symantec endpoint definitions not updating on manager

29 May

The wizard currently supports the following Anti-Virus applications: The wizard will prompt you for the Anti-Virus application and for the location of the definition update file you would like to deploy.

In addition, you can customize the various textfields of your task.

If the client is not able to download the definition from the GUP due to the amount of time it takes or if the GUP is unavailable, it will then default to pulling definitions from the SEPM.

This is to insure that definitions are available to the client even if GUPs are unavailable.

If the GUP does not have a definition it will reach out to its defined SEP Manager and download the correct update.

On the next heartbeat interval the client will then download the definition from the GUP.

I’m following up on a comment made in this post “•I will also be writing this as a SCOM management pack”.

Please note, beginning April 1st 2017, GFI provides direct support to all End users.

All Technical Support inquires after April 1st, 2017 can be submitted directly to GFI.

Deploying Anti-Virus definition updates is most commonly done through Fixlet messages in the Client Manager for Endpoint Protection Fixlet site.

Fixlet content in the site is updated frequently to help maintain current virus definition files across your network.